Parents and Guardians Information

WHAT IS THE BOOKING PROCESS FOR MY CHILD?

The application takes less than 10 minutes to complete and once an account is set-up, your child will be able to manage everything regarding their accommodation in one place. This includes making rental payments online. Click this link to access our online booking system here.

HOW DO YOU ALLOCATE ROOMS?

When applying for a room students will be asked a series of questions to determine the type of room/flat that they require, along with any special requests. Please note that special requests cannot be guaranteed.

We will make every effort to meet the needs of students with disabilities or special needs. If you have a medical condition or special needs that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form.

Applicants are encouraged to disclose any special requirements (medical, religious etc.) to enable us to make an informed allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of a special requirement disclosure.

CAN MY CHILD CANCEL THEIR BOOKING?

Please review our full termination policy here.

HOW MUCH IS THE DEPOSIT?

Deposits vary by property and your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. For the deposit amount, please see the room page contracts section, under the tenancy price.

All deposits are secured with a deposit protection scheme, such as the Tenancy Deposit Scheme or Safe Deposits Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit.

For more details, you can refer our T&Cs page.

CAN MY CHILD REBOOK THEIR ROOM?

Your child will have the choice of rebooking the same room, the same flat, booking as a group, or booking for another style of room within the same property. If they rebook with Homes for Students, their deposit will be kept with the DPS and carried over for the following academic year; however this excludes our Brayford Quay property (please speak with the property manager for further details). Also, we value customer loyalty, so some of our properties will have a re-booker offer, contact the sales team or the property team to find out more.

So, rebooking their room has never been easier! Simply log on, click ‘create application’ and select ‘returning student’.

PAYTOSTUDY

PaytoStudy offers a quick and secure way to send rental payments without international bank transfer charges. For more information on how this work please visit their website.

ARE THERE OTHER WAYS TO PAY?

There are various options to make payments, these include: online payments via the students Homes for Students account, directly at the property with a debit or credit card or by bank transfer.